As part of the German family-owned company LINK, customLINK develops reliable, patient-specific solutions that go beyond the proven standard implant systems for primary and revision procedures – including well-established systems such as the LINK MP Hip Reconstruction Prosthesis, the LINK Endo-Model Knee, and the LINK MEGASYSTEM-C Modular Tumor and Revision System.
LINK has been designing and manufacturing orthopedic implants since 1948, with the first custom device produced as early as the late 1960s.
Since then, more than 45,000 custom implants have been developed – each meticulously documented and archived, ensuring full traceability at any time.
Drawing on decades of expertise, customLINK delivers precise and effective solutions tailored to even the most complex individual cases.
Order Process
Our customLINK specialists work closely with the user to develop, design and manufacture tailored solutions. Upon request, these are delivered in sterile packaging. From the time of approval by the surgeon and hospital, the entire process typically takes just a few weeks.
All custom solutions are produced in-house in the Hamburg region, ensuring the highest quality standards – 100% made in Germany.
To initiate a case, please log in to our portal to submit and manage your cases directly. Alternatively, you may complete the request form and submit it along with the required imaging data tocustomlink@link-ortho.com.
X-ray and CT scans must comply with the specified imaging protocols provided below.
A design proposal is developed and submitted in close collaboration with the surgeon to ensure that the fundamental implant concept fully meets clinical expectations. It includes comprehensive information on the implant, bony support and screw fixation, coating options and compatibility with components from the standard LINK portfolio, thus ensuring a fully tailored and clinically viable solution.
Throughout this process, open questions are discussed and clarified in detail until the surgeon is fully confident with the proposed solution.
Manufacturing begins immediately after the surgeon’s approval. Production is carried out entirely in-house using both conventional techniques and advanced technologies – including additive manufacturing (electron beam melting), precision machining, surface finishing, laser marking, and coating processes.
In unique situations that cannot be addressed with commercially available devices, such as tumor resections and extensive revisions, custom devices are often a patient's last resort.
customLINK can accommodate requests for orthopedic devices for all bones and joints starting from shoulder to the feet: e.g. shoulder, elbow, wrist, hip, pelvis, knee, ankle and foot.
Please send us your request through our online portal by completing the required information for a case as well as uploading x-ray and/or CT data taken according to the respective X-ray or CT protocol.
If you do not have access to the portal, please use our current case request form.
Please register here by completing all the information requested. Then please confirm your email address, access the online portal and start requesting your case.
customLINK will inform you as soon as your account has been approved.
Please do not use the patient’s full name but abbreviations, numbers, initials etc. Please also anonymize patient images (CT data, X-rays) prior to uploading them onto the customLINK portal (refer to example below).
The portal allows to work with an ID (UDI) for each case. This automatically produced UDI will be used in all case related documents and communication to ensure traceability while complying with the GDPR.
Further hospital patient IDs are used to allow the hospital to identify their patient specific case.
To provide easy access, anywhere, any time. It means there is no software to install on a specific computer inside the hospital.
Manufacturing patient specific implants and instruments is quite challenging. The customized solution needs to fulfill surgeon and patient requirements on the one hand and needs to be manufactured on time on the other hand.
This requires efficient communication, design and manufacturing. The online portal enables advanced daily collaboration between surgeons and the whole customLINKteam to provide a comprehensive service for patient specific solutions.
